About EcoChoices

An ecoPlanet Internet Store

natural mattresses & bedding for a natural sleep

(Use the Cart to order securely online or the Mail/Fax form to mail or fax us your order.)

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General Information

Before purchasing any of our products, it is very important that you take the time to make sure that you are selecting the right style, firmness, and type of product. We have a lot of information to help you determine the best products listed in our help section and with each product. If you need help, our customer service department would be happy to help you determine your best options.

Billing

Credit cards will be listed as ecoPlanet on the statements

Customer Service

If you have any questions, please contact our customer service department. Our customer service department is open Monday-Thursday.

How To Order

To order online, just click on the green price on the item that you want and it will put it into the shopping cart. Once the item is in the cart, you can decide to continue to shop, change quantities, or complete the order. You can pay for your order online with a Visa or MasterCard.

If you do not want to order online, you can also fax or mail your order to us. Just print out the form and fill it in as you go through the site. You can send a check or your Visa or MasterCard if you mail your order, or you can use a credit card by fax.

Order Processing & Customer Services EcoChoices
P.O. Box 1491
Glendora, CA 91740

Corporate Headquarters EcoPlanet
P.O. Box 27740
Las Vegas, NV 89126

Email: Customer Service

Customer Service: service@ecochoices.com

Phone 626-969-3707, Monday - Thursday,
9am-3pm PST
(Pacific Standard Time)

Fax 626-969-3717

Mattresses:

Mattress Freight Quote Form: Customers are responsible for shipping charges. Customers are responsible for all shipping charges (one-way discounts on mattresses may apply for certain mattresses.)

Custom Mattress Form: It does cost more to make custom made items than our items listed on this site. When determining the custom size of a mattress, please make sure that there is room for error so that the mattress will not be larger than the frame. Mattresses are made by hand and the actual size can vary by 1" from the sizes that you send us.

30 DAY MATTRESS COMFORT EXCHANGE POLICY: Mattresses, except custom and layered mattresses, come with a 30 day comfort exchange policy. Mattress Warranty information. All of our mattresses are handmade and can vary up to 1" in size. We do not warranty allergies. On bedding products, we are unable to accept a return on bedding products once they have been used.

Freight Policy: Whenever signing for freight, always sign "SUBJECT TO INSPECTION" above your signature.

Pricing Changes.

Other Questions? The best way to contact us is by email 24 hours a day 7 days a week at service@ecochoices.com. You can also contact us by fax at 626-969-3717 or by phone Monday through Thursday, 9am-3pm PST, at 626-969-3707.

Recent Articles: Pollution In People, Toxic Fire Retardants, Indestructible Chemicals

Mattresses (with the exception of the organic cotton innerspring mattress which requires a doctor's prescription) are fully certified by 3rd party testing and they exceed the requirements of the federal law 16CFR1633 without using a synthetic fire barrier. The law is scheduled to go into effect on January 2008.

Please email us your Questions: service@ecochoices.com.

We gladly accept

Co-op America Approved